Resources and Further Information

Local Transport Apps and Websites

Navigating Honolulu's transportation network can be greatly simplified with the help of several digital tools. Here is a list of local apps and websites that provide valuable information and updates on various modes of transport in the city:

1. Holo Card Website: The official website for the Holo Card provides detailed information on how to purchase and use the card for public transportation, including buses and the rail transit system once fully operational. The website offers updates on fare changes, routes, and service notices.

2. DaBus App: This mobile app offers real-time bus arrival information, making it easier for commuters to plan their journeys across the Honolulu bus network. It includes features such as route planning, stop alerts, and service updates.

3. Honolulu Rail Transit App: Once the rail system becomes fully operational, this app will provide essential information, including station locations, schedules, and real-time service alerts. It is a vital tool for integrating rail transit travel within the broader city transportation system.

4. Biki Bike Share App: For those opting to explore the city on two wheels, the Biki app provides information on bike availability, station locations, and membership options for Honolulu’s popular bike-sharing program.

5. Ride-Hailing Apps (Uber and Lyft): These widely used ride-sharing apps allow users to book taxis and shared rides easily. They offer features like fare estimates, driver tracking, and payment integration for a seamless travel experience.

6. Google Maps and Apple Maps: Both platforms offer comprehensive navigation services, integrating public transport schedules with walking and driving directions to provide versatile route planning within the city.

Contact Information for Services and Support

Knowing where to contact for transport-related inquiries or assistance can be crucial when navigating a new city. Here are some contact options for key transportation services in Honolulu:

• TheBus Customer Service: For questions about bus routes, schedules, and fares, call (808) 848-5555 or visit their official website for detailed FAQs and service announcements.

• Holo Card Customer Support: For issues related to using the Holo Card, reach out via their helpline or utilize the contact form on their website.

• Biki Customer Service: For assistance with the bike-sharing service, contact their support line at (888) 340-2454 or consult the Biki website for further details.

• Rail Transit Queries: For inquiries related to the Honolulu Rail Transit, contact the office via their official website, which provides up-to-date contact details and support options.

• General Transportation Inquiries: For broader questions, including suggestions or complaints about public transport in Honolulu, contact the Department of Transportation Services at (808) 768-8305.

Emergency Assistance and Support Options

In case of emergencies or unexpected events while using transportation services in Honolulu, the following resources can provide assistance:

• Police, Fire, and Medical Assistance: In emergencies, always call 911. For non-emergencies, Honolulu Police can be reached at (808) 529-3111.

• Roadside Assistance: Services like AAA Hawaii offer roadside help for those renting vehicles or using personal transport. Members can call (800) AAA-HELP for support.

• Lost & Found Services: If an item is lost on TheBus, contact their Lost & Found department through the customer service number, or visit the main office in person.

• Visitor Information Centers: Situated at various locations, including Honolulu International Airport, these centers offer guidance and support for tourists, assisting with travel-related inquiries.

These resources serve as valuable tools for locals and visitors alike, enhancing access to transportation options and ensuring a seamless travel experience throughout Honolulu.